Home internet, explained by a person

Stop guessing which internet plan is actually right for your address.

We're an independent advisory service. Tell us your address and what you need the internet for, and we'll walk you through what's available, what it really costs, and how to get it set up.

Independent — not a provider Free to call No account access needed

Speak to an advisor

(888) 707-9503

Mon–Sat · 8am – 9pm ET

Please read before calling Internet Plan Advisor is an independent service. We are not an internet provider, and we are not affiliated with, endorsed by, or acting on behalf of any internet provider. We may be paid a referral fee by providers we connect you with. Calling us does not access any provider's customer service or account systems.

What happens on the call

Four steps, usually under ten minutes.

You tell us the address

Availability is decided street by street. Without an address, nobody can tell you what you can actually get.

We check what's available

We look at which providers serve that address, what connection types they run there, and what they're currently offering.

We go through the real cost

Promo price, price after the promo ends, equipment fees, install fee, contract length. The parts that surprise people later.

You decide, we help you order

If you want to go ahead, we help you place the order with the provider you chose. If you'd rather think about it, that's fine too.

Why call an advisor instead of guessing

Providers are built to sell you their own plan. We're not.

One provider only shows you one answer

Call a provider directly and you'll hear about their plans, on their terms. You won't hear "the place across the street actually has a better option for you."

Promo pricing hides the real number

Most headline prices last 12 months. We walk through what it costs in month 13, and what equipment or install fees usually get added on.

Your address, not a national average

What's "the best plan" changes block by block depending on what actually runs to your building. We check your specific address, not a generic list.

Scope of service

What an independent advisor can and can't do.

We can help with

Finding which providers serve your address
Comparing plans, speeds and real monthly cost
Working out what speed your household actually needs
Setting up internet at a new address or after a move
Switching to a different provider or a better-value plan
Understanding a plan's terms before you commit
Placing a new order with the provider you choose

We can't help with

Anything on an account you already hold
Cancelling or changing an existing service
Technical support, outages or connection faults
Billing disputes, refunds or contract disputes
Equipment returns, replacements or repairs
Retention offers or account credits

Those all require access to your account, which only your own provider has. For any of them, call the number on your bill. We'd only be a detour.

Common questions

Before you call.

Are you my internet provider?

No. We're an independent advisory service with no affiliation to any provider. We don't hold your account, we can't see your bill, and we have no access to any provider's systems. If you're looking for your own provider's customer service, the number is on your bill or on their official website.

What does this cost me?

Nothing. The call is free and the advice is free. When someone chooses a plan and orders through us, the provider pays us a referral fee. That's how we're funded, and you should know it before you call.

Do you cover every provider?

No, and nobody honestly does. We cover major national and regional home internet providers, but there may be a provider at your address we don't work with. If the best option for you isn't one we can order for you, we'll tell you who it is and you can go to them directly.

Will you push me into signing up?

No. Plenty of calls end with "stay where you are, you're already on a good deal." If that's the answer, that's the answer.

Can you cancel my current service or help with a technical issue?

No. Those both require direct access to your account, which we don't have and never will. Call your current provider's number for that — it's on your latest bill.

Will I get calls or texts after I hang up?

Only if you ask us to follow up, or if you're mid-order and need to finish setting it up. If you don't want to be contacted again, tell your advisor or reach out using the contact details in our Do Not Call Policy, and we'll add you to our internal do-not-contact list.

What should I have ready?

Your full service address including ZIP, and a rough idea of what the connection is for — how many people, whether anyone works from home, whether you stream or game heavily. If you're already with a provider, your current monthly bill is useful for comparison.